FreightEMart.com: Online Reverse Transport & Freight Auction Tender Bidding Portal

Email Address

query@freightemart.com

Phone Number

+(91) 120-3145054

Troubleshooting

Home|Troubleshooting

Troubleshooting

Problem	Possible Cause	Suggested Correction
Can't Access freightemart.com
Not able to access freightemart.com	Poor internet connection	Please restart the network connection
Not able to access freightemart.com from my device	IP Blocked	Please email your concern with IP address at query@freightemart.com
Registration & Login related
Not able to register online	Email Id already registered	Use Forgot Password link from Home Page
Not able to register online while email not registered	Captcha Failure	Please retry the Captcha and follow the instruction
Registered successfully but not able to login	Account under review	Pease wait for 24hrs or write us at query@freightemart.com
Registered successfully, account active but still not able to login	Account blocked due to multiple login attempts with wrong credentials	Pease wait for 24hrs or write us at query@freightemart.com
Password not working	Wrong password	Use Forgot Password link from Home Page
Bidding related
Not able to proceed to bid page	Restricted event	Please make EMD/security deposit and write us at query@freightemart.com
Not able to submit lower amount	Amount more than 5 times minimum increment/decrement	Try using auto bid for lower amount
Not able to place auto bid	Not in multiples of minimum increment/decrement	Try using correct amount
Not able to modify auto bid amount	Wrong auto amount or auto limit reached	Please try correct amount and incase you are L1 at your auto bid limit, auto bid cannot be modified.
No option to place tender amount	Tender time lapsed or still not started	Please check the details by clicking on lot number
Taxes/Photographs other details not available while bidding	You are at live bidding section	Click on lot number for details or download catalog from my account section.
For any query not listed here please feel free to contact us.

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